Terms of service

Terms of Service

OVERVIEW

Welcome to Mirror Craft (operated under Shri Govindam Glass & Art). The terms "we", "us" and "our" refer to Shri Govindam Glass & Art. We operate this store and website, providing you with a curated shopping experience (the "Services"). Our store is powered by Shopify. By using our Services, you agree to be bound by these Terms of Service.

SECTION 1 - ACCESS AND ACCOUNT

You must be of legal age to use our Services. All information provided by you (billing, shipping, email) must be correct, current, and complete. You are solely responsible for maintaining your account security.

SECTION 2 - PRODUCTS & GLASS SPECIFICATIONS

  • Glass and mirror products are subject to natural variations, cutting margins, thickness tolerances, and standard manufacturing characteristics.

  • Minor surface marks, edge variations, or characteristics inherent to glass processing and cutting shall not be considered defects or grounds for return, refund, or legal dispute.

  • We reserve the right to limit product quantities or discontinue any product at any time without notice.

SECTION 3 - ORDERS

Orders are subject to our acceptance and payment processing. Purchases are strictly for personal or household use and not for commercial resale.

SECTION 4 - PRICES AND BILLING

Prices are subject to change without notice. You agree to provide accurate payment information and pay all charges, including applicable taxes and shipping fees.

SECTION 5 - SHIPPING, TRANSIT RISK & BREAKAGE DISCLAIMER

  • All products are shipped via third-party carriers. Risk of loss, damage, or transit breakage passes entirely to the buyer the moment the product is handed over to the logistics partner or dispatched from our facility.

  • We bear zero liability for any transit breakages, delays, or handling damages caused by third-party shipping partners.

  • Any claims for transit defects require a continuous, unedited unboxing video from the sealed outer box, reported within 24 hours of delivery, subject to our sole discretion.

SECTION 6 - INSTALLATION & HANDLING SAFETY

Glass and mirrors are sharp and fragile materials. The customer assumes 100% responsibility for safe handling, unboxing, and installation. We hold no liability for any personal injury, cuts, property damage, or accidents occurring during or after handling or installation.

SECTION 7 - INTELLECTUAL PROPERTY

All content, product designs, graphics, and logos on this site belong exclusively to Mirror Craft (Shri Govindam Glass & Art) and are protected by intellectual property laws. Unauthorized usage is strictly prohibited.

SECTION 8 - OPTIONAL TOOLS & THIRD-PARTY LINKS

We are not responsible for third-party tools, links, or external websites accessed through our platform. Use them at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. Shopify is not responsible for any sales, transactions, or product-related issues between you and us. You release Shopify from all liabilities arising from your purchases.

SECTION 10 - PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy and Shopify's privacy practices.

SECTION 11 - FEEDBACK

Any feedback, reviews, or ideas submitted to us become our property, and we reserve the right to use them freely without compensation.

SECTION 12 - ERRORS AND INACCURACIES

We reserve the right to correct any pricing or description errors and cancel orders if necessary.

SECTION 13 - PROHIBITED USES

You are strictly prohibited from using our site for unlawful purposes, scraping data, bypassing security features, or transmitting malicious code.

SECTION 14 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

  • The Services and products are provided "as is" without warranties of any kind.

  • To the maximum extent permitted by law, our total liability for any claim shall be strictly limited to the actual amount paid by you for the specific product. We shall not be liable for any indirect, incidental, or consequential damages, including labor or installation costs.

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold harmless Mirror Craft, Shri Govindam Glass & Art, Shopify, and our team from any claims, damages, or legal expenses arising from your breach of these terms or improper handling of our products.

SECTION 16 - GOVERNING LAW AND JURISDICTION

These Terms of Service shall be governed by the laws of India. Any legal disputes or claims arising herefrom shall be subject exclusively to the jurisdiction of the courts located in Jaipur, Rajasthan.

SECTION 17 - CHANGES TO TERMS

We reserve the right to update or modify these terms at any time by posting changes on this page.

SECTION 18 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Trading Name: Shri Govindam Glass & Art (Mirror Craft)

  • Email: mirrorcraft.in@gmail.com

  • Address: E-682 , Near Amarpali Circle , Vaishali Nagar , Jaipur, Rajasthan