Shipping policy

1. Order Processing & Dispatch

All orders are processed and prepared for dispatch after payment confirmation and successful order verification.
Since glass and mirror items require specialized and secure packaging to minimize transit risks, standard processing and packing time may take [2 to 4 business days] before the product is handed over to our logistics or courier partners.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your delivery location, product dimensions, and weight.
Delivery times are estimated and provided by third-party shipping carriers. These timelines are approximate and not guaranteed.

3. Transit Risk, Breakage & Disclaimer

Risk of Loss: All fragile items, glass, and mirrors are shipped through third-party logistics/courier partners. Once the product is dispatched from our facility or handed over to the carrier, the entire risk of loss, damage, handling errors, and transit breakage passes immediately and entirely to the buyer.
Zero Liability for Transit Damage: We bear no liability, responsibility, or financial obligation whatsoever for any breakage, scratches, cracks, or damage caused during transit or delivery by the courier company.

4. Mandatory Unboxing Video for Claims (If Applicable)

In the rare scenario where an exception is evaluated by us, a continuous, unedited, and clear Unboxing Video (starting from the unopened, sealed outer packaging) is strictly mandatory to report any major discrepancies or defects.
Claims without a valid unboxing video or reports made after 24 hours of delivery will be outright rejected.

5. Shipping Delays

We are not responsible for delivery delays caused by courier partners, bad weather, transport strikes, local restrictions, remote locations, or any events beyond our reasonable control.

6. Incorrect Address / Failed Delivery

Please ensure your shipping address and contact number are accurate at checkout. If a package is undelivered due to an incorrect address provided by the customer, customer unavailability, or refusal to accept delivery, any re-shipping charges or loss incurred will be borne entirely by the customer.

7. Contact Information If you have any questions regarding our Shipping Policy, please contact us at: